Privacy Policy

1. Information Qlify uses

When you create an account, Qlify uses your nickname, public username, and email address. Sign-in uses a secure email link; Qlify does not collect an account password. Businesses may add workspace, location, team, and queue settings.

When a customer joins a queue, Qlify records the details needed for that visit. These may include a queue number, location, status, group size, contact details, visit details, timing, and service result.

Our hosting systems also receive basic technical information, such as an IP address, browser type, requested page, and request time. This helps Qlify operate safely and reliably.

2. How Qlify uses information

Qlify uses this information to provide sign-in, customer check-in, live queue updates, notifications, visit history, reviews, and business reports. We also use it to keep accounts secure, prevent misuse, and make sure people see only the information available to them.

3. Cookies and saved preferences

Qlify uses essential cookies to keep sessions secure and support sign-in. If you choose to stay logged in on your device, Qlify saves a cookie for that choice. Blocking these cookies may stop signed-in features from working correctly.

Your color theme is saved in your browser on your device. It is not used to follow you across websites.

4. Advertising

Qlify uses Google AdSense to show advertisements. Google and its advertising partners may use cookies or similar technologies to choose and measure the ads shown to you.

Depending on your location, choices, and applicable requirements, these ads may be personalized using information about your activity or non-personalized using general information such as the page you are viewing and your approximate location.

You can learn more about how Google uses information for advertising .

5. Who can see information

A business and its assigned team can see the customer and queue information needed to provide service. Companies that provide Qlify’s hosting or email delivery may handle limited information while providing those services.

Public queue displays show queue numbers and queue progress. They do not show customer names, email addresses, phone numbers, visit details, or history. Qlify’s public website does not show private business, team, or customer information.

6. Keeping and protecting information

Qlify keeps information while it is needed to provide the service, protect accounts, and support useful business records. We use practical safeguards to protect it, but no online service can guarantee perfect security.

Reviews are visible for 90 days after submission. Location teams see ratings and details without the reviewer’s identity. Older reviews are hidden, then removed during scheduled cleanup. A submitted review cannot be edited or submitted again for the same visit.

7. Your choices

You can update available account details inside Qlify. For information about a specific visit, contact the business that managed the queue. The business may need to confirm who you are before completing a request.

8. Changes to this page

We may update this page when Qlify changes. The latest published version will always appear here.